Refund Policy

Last Updated: September 7, 2025

Thank you for choosing Seedream 4.0, an advanced AI image generation platform that enables high-quality creative visual content creation with cutting-edge AI technology. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing or subscribing to Seedream 4.0 services, you agree to this policy.

Subscription and Payment Terms

  • Seedream 4.0 offers the following billing options:
  • Credits: Consumable units used to generate high-quality AI images and process Seedream 4.0 AI image generation requests.
  • Subscriptions: Plans that provide monthly or annual access to Seedream 4.0 credits and premium image generation features.
  • Payments are securely processed via third-party providers, and Seedream 4.0 usage is tracked in real time.

Refund Policy

We understand that issues can occur with Seedream 4.0 services. However, due to the nature of digital content and instant usage of Seedream 4.0 AI processing, our refund policy includes the following key rules:

  • Time Limit: Refund requests must be made within 3 days of your Seedream 4.0 purchase. After this period, we cannot process any refund requests.
  • Credit Usage: Once you have used more than 20 credits, you will no longer be eligible for a refund, regardless of when you purchased them.
  • Refund Deduction Notice: Processing fees will be deducted from the refund amount.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund for your Seedream 4.0 services, please follow these steps:

  • 1. Contact Us: Reach out to our Seedream 4.0 support team at [email protected]
  • 2. Provide Details: Include your Seedream 4.0 account details, order number, purchase date, and reason for the refund request.
  • 3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your Seedream 4.0 purchase.

Processing Refunds

We typically respond to Seedream 4.0 refund requests within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider.

Changes to This Policy

We reserve the right to update our Seedream 4.0 refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you have any questions about Seedream 4.0 refunds, you can always reach us at [email protected].